Products and packaged applications for Contact Centers: Acqueon Technologies Inc.

Acqueon Products

RAP CTI Feature-rich technology for managing inbound customer interactions

For Cisco Ecosystem

LCM for Cisco Unified CCE Powerful list and campaign management tool
LCM for Cisco Unified Communications Manager Multi-channel (voice, SMS and e-mail) outbound campaign manager
CTI SDK for Cisco Unified CCX Designed for developing custom CTI applications
iAssist for Cisco Unified CVP Adds essential capabilities to an IVR platform

For Avaya Ecosystem

iAssist for AVP Adds essential capabilities to an IVR platform, CTI included
LCM for Avaya IP Office Multi-channel (voice, SMS and e-mail) outbound campaign manager
RAP CMS Data Bridge Business Intelligence (BI) plug-in for Avaya Call Management System (CMS)

Solutions

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What's New

Awards

Technology Partners

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