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Avaya Solutions

Products and Applications for Avaya Contact Center Platform

Acqueon’s products and applications for the Avaya Ecosystem branch off of the Avaya Customer Collaboration platform and particularly its most popular IVR system, Avaya Experience Portal (AEP). Built to meet the stringent, world-class standards of the Avaya DevConnect program, Acqueon’s products leverage the existing capabilities of the Avaya contact center platform.

Learn more about how the Acqueon suite of products and applications for the Avaya Ecosystem can help your business get more from your investments in the Avaya platform.

MAXIMIZE YOUR AVAYA PLATFORM CAPABILITIES

  • Built under the Avaya DevConnect Program
  • Certified to work with your existing Avaya investment
  • Endorsed by Avaya Partner Community

iAssist for Avaya Aura Experience Portal

  • Callback Manager queue management solution
  • Customer satisfaction survey capabilities
  • Real time queuing or time slot-based callback

 

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RAP CTI

  • Highly scalable CTI engine for screen pops in CRMs
  • Support for Hosted or Networked IVR platforms
  • Intelligent Contact Routing across multiple call centers
  • Detailed CTI triggered reporting with Avaya CMS
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Maximize your Avaya platform with Acqueon's products and applications.

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