Acqueon’s suite of products
and solutions use business logic to deliver distinctive
customer experience through multi-media responses. The
product combines business data with interaction history
to route contacts, across multiple sites. Its powerful
agent desktop provides an intuitive way to integrate enterprise
applications. Customers stand to benefit significantly
through First Call Resolution achieved by single thread
of multi-modal interactions. They offer investment protection
through a structured TDM to IP migration to customers,
who have legacy infrastructure.
Headquartered in the US, Acqueon has a global
customer base and an enviable partnership profile. Acqueon
has 30+ customers in APAC, Europe and USA in diverse verticals
such as Banking, BPO, Telecom and Travel. Acqueon works
closely with business partners in India, APAC and Europe
to promote its products in the market, and with global
systems integrators like HP and IBM.
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