By Ashok N | 15, August 2013
Princeton, NJ – Acqueon Technologies, Inc., a leader in software solutions for the customer collaboration space, announced today a new partnership with David Wall Enterprises (DWE), aimed at strengthening Acqueon’s presence in Australia and New Zealand’s Cisco markets.
DWE provides design, implementation, integration, and software development services for Cisco contact centers in the Australia, New Zealand, and Asia markets. Their experienced team of engineers and software developers will represent Acqueon in these markets, providing local customers and partners within the Cisco community with support and implementation services using Acqueon products.
“Providing our Cisco partners with comprehensive products and solutions is a priority for David Wall Enterprises. We have worked on many notable customer engagements in the Australia and New Zealand markets and it was imperative that we partner with a company that is equally experienced,” said David Wall, Managing Director of David Wall Enterprises. “Acqueon’s superior solutions will allow us to enhance the Cisco products we have already been working with for so many years.”
“With the success of our products in the US, we knew that it was time to expand our presence to Australia and New Zealand,” said Julie Burroughs, Executive Vice President at Acqueon. “David Wall Enterprises bring with them not only a great international reputation and extensive resume of Cisco contact center technology experience, but also an expertise in outbound, which is a prime component of our product philosophy. We are very optimistic about this partnership and with the upcoming new releases of our LCM and Unify products, this expansion could not have come at a better time!”
DWE collaborates with the top Cisco partners in Australia and New Zealand, complementing their teams with expertise in software development, database design, systems integration, and problem solving skills for special situations. DWE engineers have been involved in dozens of deployments at many organizations, and their software is in daily use at carriers, large commercial entities, and government agencies.
Acqueon Technologies Inc. specializes in developing software solutions for the customer collaboration space. These products and solutions use business logic to deliver a distinctive customer experience by enabling organizations to build better relationships with their customers.
For more information, please contact [email protected] or call (888) 946-6878 (Americas/Europe) or (91-44) 6108-4800 (APAC/MEA)