By sudha | 29, January 2013
Princeton, NJ – January, 23, 2013 – Acqueon Technologies, Inc., a leader in software solutions for the customer collaboration space, announced today that they will be showcasing outbound proactive and multi-channel solutions at ITEXPO East 2013, which will be held at the Miami Beach Convention Center from January 30-February 1, 2013. Acqueon will be located at booth 516, highlighting the benefits of outbound communication and the importance of building and implementing software solutions that anchor the customer at the core of every interaction.
“Acqueon is a huge proponent of proactive outbound, relationship-building communication,” said David Sokoler, Vice President of Product Management for Acqueon. “In every solution we develop, the customer is at the center of the interaction model. In many cases, this includes proactively reaching out to them, learning their needs, and ensuring a productive, intuitive experience via the best channel for that individual. We are looking forward to spreading this message at ITEXPO this year.”
Acqueon products are built on the distinct and deliberate design philosophy of anchoring customer experiences and empowering small to medium-sized businesses to deliver intelligent, efficient, and effective interactions. This philosophy incorporates the importance of background information, the logic of call routing, and the strategy of outbound contact. By anchoring the customer experience at the core of the solution, Acqueon promises that these customer-centric products will strengthen their clients’ relationships with their customers.
Registration for ITEXPO East is now open. Attendees are encouraged to follow relevant Twitter handles, including @ITEXPO and @Acqueon for the latest ITEXPO news, updates, and information. ITEXPO East will offer communications technology professionals the unique opportunity to network amongst buyers, sellers, resellers, and manufacturers. Attendees include executives from companies of all sizes and the agenda is set to include conference sessions, keynote speakers, and panels. The goal of the conference is to provide attendees a platform to network, educate, and learn from one another, as well as move their business communications forward.
Acqueon Technologies Inc. specializes in developing software solutions for the customer collaboration space. These products and solutions use business logic to deliver a distinctive customer experience by enabling organizations to build better relationships with their customers.
For more information, please contact [email protected] or call (888) 946-6878 (Americas/Europe) or (91-44) 6108-4800 (APAC/MEA).
TMC is celebrating its 40th anniversary as a global, integrated media company that helps clients build communities in print, in person, and online. TMC publishes the Customer Interaction Solutions, INTERNET TELEPHONY, Next Gen Mobility, and Cloud Computing magazines. TMC is the producer of ITEXPO, the world’s leading B2B communications event. TMCnet.com, which is read by two million unique visitors each month, is the leading source of news and articles for the communications and technology industries. In addition, TMC runs multiple industry events: Cloud4SMB Expo; CVx (ChannelVision Expo); DevCon5; HTML5 Summit; LatinComm Conference & Expo; M2M Evolution Conference & Expo; StartupCamp; SuperWiFi Summit; WebRTC Conference & Expo and more.