By sudha | 12, September 2013
Princeton, NJ – September 9, 2013 – Acqueon Technologies, Inc., a leader in software solutions for the customer collaboration space, today announced that its flagship product, AiQ 5.0, was selected as a winner of the Best of Show Award for Best Contact Center Solution at ITEXPO, held August 27-29, 2013, at the Mandalay Bay in Las Vegas. Winners of the prestigious Best of Show Award program are reserved for products or services that demonstrate raw creativity and technological innovation.
The latest installment of AiQ seamlessly integrates with Microsoft Lync through the UCMA API. AiQ 5.0 provides Microsoft users with full Contact Center functionality and provides a foundation to support future communication technologies. AiQ 5.0 adds cutting-edge features to an already versatile and robust Contact Center platform.
“We were very excited to unveil the most recent release of our Lync Contact Center platform – AiQ 5.0. Attending ITEXPO and interacting with partners and customers led to very positive feedback and we appreciate TMC for seeing the incredible value of our products,” Said Ryan Poulos, Acqueon Director of Channels and Alliances. “With more Enterprises considering Lync as a replacement for traditional PBXs, Acqueon AiQ extends the functionality of Lync to deliver a full Multi-Channel Contact Center. Our philosophy is simple, we want to build and deliver products with the distinct purpose of anchoring customer experiences.”
“TMC evaluated a broad range of Best of Show nominations at ITEXPO Las Vegas, and the quality and innovation demonstrated by all applicants was outstanding,” said Rich Tehrani, TMC CEO and conference chairman. “Acqueon presented a standout solution, and we’re pleased to award them as a Best of Show winner.”
Acqueon Technologies Inc. specializes in developing software solutions for the customer collaboration space. These products and solutions use business logic to deliver a distinctive customer experience and enable organizations to build better relationships with their customers.
For more information, please contact [email protected] or call (888) 946-6878 (Americas/Europe) or (91-44) 6108-4800 (APAC/MEA)
TMC is a global, integrated media company that supports clients’ goals by building communities in print, online, and face to face. TMC publishes multiple magazines including Cloud Computing, M2M Evolution, Customer, and Internet Telephony. TMCnet is the leading source of news and articles for the communications and technology industries, and is read by as many as 1.5 million unique visitors monthly. TMC produces a variety of trade events, including ITEXPO, the world’s leading business technology event, as well as other industry events.