Our Business Partners

 

Acqueon’s diverse range of Contact Center products and applications are sold and supported by a growing family of channel partners, spread across the regions of USA, Europe, APAC and MEA.

Global

  • Servion Global Solutions 
    Servion is a channel partner of Acqueon Technologies and provides customer support through its regional support centers spread across the globe. Servion Global Solutions specializes in Customer Interaction Management (CIM) solutions that help companies provide superior customer experience. With more than 400 customers and 1000 installations in 41 countries, Servion’s products and solutions handle in excess of 600 million voice / fax / ACD / Web / e-mail interactions per month. Servion’s CIM solutions are delivered through the company’s Consulting and Engineering arms using six different services – application maintenance, custom application development, product design and development, systems integration, managed support services, and research and development. For more information, please visit www.servion.com

USA

  • CDW 

    CDW is a leading provider of technology solutions for business, government and education. Ranked No. 41 on Forbes' list of America's Largest Private Companies, CDW features dedicated account managers who help customers choose the right technology products and services to meet their needs. The company's technology specialists offer expertise in designing customized solutions, while its advanced technology engineers can assist customers with the implementation and long-term management of those solutions. Areas of focus include notebooks, desktops, printers, servers and storage, unified communications, security, wireless, power and cooling, networking, software licensing and mobility solutions. CDW was founded in 1984 and employs approximately 6,150 coworkers. In the twelve months trailing March 31, 2010, the company generated sales of $7.6 billion. For more information, please visit www.CDW.com

  • Dial Interactive
    Dial Interactive ("DI") provides hard to find solutions that can take your contact center to the next level. Our solutions are built around years of practical experience in contact centers. We are experts at extracting additional value out of contact center processes and technologies. Often our recommendations can be implemented with little or no additional capital expense. Our solutions range from simple call flow tune-ups to complete contact center assessments that can quickly provide efficiency improvements that pay immediate results to your bottom line. We will work with you as a resource to your IT organization or on a project basis. For more information, please visit www.dialinteractive.com

Europe

  • Activeo 
    Activeo is a recognized customer relation performance monitoring leader, delivering consulting, expertise and innovative technologies and guaranteeing improved results for over 15 years. Activeo helps clients achieve immediate measurable efficiencies using innovative Contact Center strategies and technologies. Activeo provides expertise and solutions necessary to monitor performance that will enable companies to excel. Acqueon is a Premium Partner of Activeo. For more information, please visit http://www.activeo.fr/en/

  • net.pointers 
    net.pointers is a dynamic company, which offers complex services and consulting in a rapidly expanding IT market in Central Europe. This firm was established in 2006, as a private company with a strong focus on online, data, voice and internet communication.  They are committed to delivering quality technology solutions and ‘Professional Advanced Services’ that provide true value to clients, enabling them to achieve their goals and initiatives. Acqueon is a Premium Partner of net.pointers. For more information, please visit http://net.pointers.cz/english

  • Telecom Design Ukraine 
    Telecom Design Ukraine was founded in 2006 as a subsidiary company of CJSC “Telecom Design”, St. Petersburg, Russia. Over quite a short period of its existence, the company managed to gain a leading position on the market of Ukraine, in the sphere of development of integrated Call Centers. At present, Telecom Design Ukraine employs a team of highly qualified professionals capable of implementing a project of any complexity and scope. It is a system integrator and supplier of Contact Center solutions for telecommunication operators, banks, outsourcing Call Centers and public sectors. Acqueon is a Premium Partner of Telecom Design Ukraine. For more information, please visit http://www.teledes.com.ua/en/

APAC

  • Finecons 
    Finecons offers focused solutions in core infrastructure areas for building and managing the enterprise IT infrastructure comprising lifecycle services in systems integration and infrastructure management. Finecons’ domain expertise spans a diverse set of systems and technologies within an organization's enterprise IT infrastructure. Incorporated in July 2000, Finecons Private Limited provides Unified Communication Services integrating voice, video and text. Finecons provides end-to-end services starting from design and installation, to maintenance for network and communication services that incorporate system analysis. Acqueon is a Premium Partner of Finecons. For more information, please visit http://www.finecons.com/

MEA

  • Fujisoft
    FujiSoft is a vendor-independent company that offers a single source for consulting, designing, building, operation and management of innovate IT solutions and services. They offer technology and services that include consulting and project management around their core capabilities in complex infrastructure projects, security services, maintenance and support as well as data management and storage solutions. Acqueon is a Premium Partner of FujiSoft. For more information, please visit http://www.fujisoft.net/
  • Protocol Systems 
    Protocol Systems has established itself as a prominent player in Call Center arena in the UAE within 3 years of its inception. Registered in the Sharjah Airport International Free (SAIF) Zone, Protocol’s notion is to specialize in providing Software and Hardware solutions to the entire market without industry barriers. Protocol Systems is a group company of Protocol Solutions Pvt. Ltd., India who is an acknowledged Industry leader for POS and Barcode solutions in India for about a decade. They provide a complete one-stop solution for Call Center/Contact Center requirements of customers, as well customized software solutions to the Financial and Travel industry and subsequently expand their wings as per the industry needs. Acqueon is a Premium Partner of Protocol Systems. For more information, please visit http://www.protocolsystems-me.com
  • Virtual Works 
    Virtual Works is a leading technical integrator and value-add distributor of information technology solutions in the African market. As a vital link in the technology value chain, Virtual Works creates sales and profitability opportunities for vendors and resellers through unique marketing programs, technical support, product aggregation and distribution. Virtual Works brings technology solutions to its customers that are based on the industry’s leading technologies and best practices delivering outstanding value, ensuring they get the best return on their investment. Since its inception in 2008, Virtual Works remains at the forefront of the global technology market place, bringing the latest technology solutions and services to the market and finding new ways to bring value to their customers. The company offers a broad array of solutions and services from leading vendors through over 25 value-add resellers in over 30 countries in Africa. Acqueon is a Premium Partner of Virtual Works. For more information, please visit www.virtualworksafrica.com
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