Acqueon Products
At Acqueon, we believe that the most powerful way of retaining customers is by building strong and lasting relationships. It is this thought that has formed the DNA of our product efforts.
Get the Acqueon Advantage
- Leverage emerging technologies to remain competitive
- Benefit from our tried and tested domain expertise
- Deploy easily and enjoy quick RoI
- Lower your Total Cost of Ownership
With the evolution of customer expectations and behavior, organizations are striving hard to retain and grow them. Today, customers are spoilt for choice when it comes to switching service providers or brands. Now, customers define the way they want organizations to interact with them and do business with them. And customers determine the measure of success – through retention or churn.
The Acqueon suite of products is aimed not only at helping you make customer interactions meaningful but using them effectively to build relationships.
Acqueon iQ
Get a complete multi-channel, multimedia Contact Center in a box. Handle both inbound and outbound interactions in voice, e-mail, chat, and SMS.
Case Management System
Register and respond to customer cases with our ticketing tool. Use its powerful workflow engine to handle calls better, capture data and assign customer cases accordingly.
RAP CTI
Exchange information seamlessly between interaction points (PBX, IVR, and dialer) and your business applications software with our powerful, modular CTI engine.
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