Products and Applications for Avaya Contact Center Platform
Acqueon’s products and applications for the Avaya Ecosystem ride off the Avaya CIM platform and particularly it’s most popular IVR system, Avaya Voice Portal (AVP).
Enhance your Avaya Platform capabilities
- Built under the Avaya DevConnect Program
- Certified Avaya Compliant
- Endorsed by Avaya Partner Community
Built to meet the stringent, world-class standards of the Avaya DevConnect program, Acqueon’s iAssist has been certified Avaya compliant. Other Acqueon products are being endorsed by the Avaya partner community. These products are a testament to Acqueon’s worth as a product specialist and its philosophy of maximizing value for businesses by being a vendor-agnostic, pure play product company.
Learn more about how the Acqueon suite of products and applications for the Avaya Ecosystem can help your business get more from your investments in the Avaya platform.
iAssist for Avaya Voice Portal
Make your Avaya Voice Portal capable of calling customers back with CallBack Manager, executing timely customer surveys, automating order status information, and helping customers locate offices with ease. Comes with CTI integration capabilities.
Unify for Avaya ACD
A powerful predictive outbound dialer for Contact Centers using Avaya CM; supports a blended environment and seamlessly integrates inbound and outbound. Full compatibility with Avaya infrastructure eliminates the need for further investment.
RAP CTI
Exchange information seamlessly between interaction points (PBX and IVR) and your business applications software with our powerful,
modular CTI engine.
SF.com Connector for Avaya AES
Add the power of interaction to your sales intelligence with an integrated interface that supports softphone, screen pop and other functions that let agents work within Salesforce.com
Follow us on:
© Acqueon Technologies Inc.
Tel: +1 888 946 6878 +1 609 945 3139
