Acqueon Case Studies Acqueon Case Studies

Find brochures for Acqueon solutions; products for the Cisco ecosystem; and products for the Avaya ecosystem.

Reduced call waiting and agent idle time

Learn how Acqueon iQ’s reports and administration tools helped decrease call waiting and agent idle time for one of the largest private sector banks in India.

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Consistent communication with Acqueon iQ

Learn how Acqueon chat and e-mail helped this bank to maintain consistent communication with customers

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Acqueon’s CBM at MayBank

Read about how Maybank’s customers benefited with Acqueon’s call back application

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Improved agent productivity at Bank of India with RAP CTI

Look at how Bank of India reduced call handling time of their agents with RAP CTI

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Improved call volume with RAP CTI

Learn how India’s third largest private sector bank is able to handle more calls with RAP CTI

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Optimized agent productivity with RAP CTI

Learn how RAP CTI optimized agent productivity and increased customer satisfaction at one of the largest banks in India

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