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Unified Contact Center and Collaboration Administration

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Acqueon Admin Console is an enterprise-ready, self-sufficient administration console that settles every
predicament of managing contact center and unified collaboration solutions. With a native out-of-the-box integration to Cisco UCCE and HCS, it offers an array of functions and benefits.

Switch to the most powerful, all-in-one CC and UC admin portal

Integrate new and legacy technologies siloed across multiple locations, with disparate administration interfaces.

Simplified Contact Center Administration

Add, modify and delete agents, teams, skills, attributes, precision queues, call types, media files, dialed number, phone book, reason codes, agent desktop settings, campaigns and more

Configuring Unified Collaboration Made Easy

With Acqueon Admin Console, you can add phones, lines, directory number, subscriber, voice mail, site and more all in within one user interface

Powerful dashboards to ease real-time management

Designed keeping the business user in mind, Acqueon Admin Console needs no additional training or IT assistance

Features

Switch to the most powerful, all-in-one Cisco CC and UC administration portal

Location-based administration for greater security

A simplified graphical user interface for ease of use

Easy-to-use and manage;
adaptive to business and
scale

Integrated with proven and pre-built connectors

Respond to requirements at the speed of business

Access anywhere and
anytime using a browser

Clients

 

Technology Partners

 

Get ready to proactively engage
your customers

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