AI-powered campaigns for intelligent, personalized engagement— fully integrated with any Contact Center solution you're already using
Omnichannel campaign orchestration: voice + digital
Built-in comprehensive Compliance Suite- Fed, State, Local & more
Real-time agent guidance & real-time agent coaching
Real-time & automated Quality Assurance
Segment campaigns and make AI predictions using a rich data model
Optimize campaign execution with analytics & AI
Advanced Campaign Manager + Built-in Conversational Intelligence + Customer Engagement Data Platform, all AI-powered & designed to create powerful, trusted conversations
Right Party Contact
Acqueon maximizes the potential of every customer & patient conversation
TFS offers auto-sales financing & credit cards plus retail sales of corporate bonds, investment trusts & insurance.
Uses Acqueon to simplify customer engagement for Sales, Collections & outbound workflow automation for onboarding & loyalty campaigns.
Geisinger Health System serves 500K+ patients across the Northeastern U.S., operating 11 hospitals plus clinical care facilities & pharmacies.
Uses Acqueon Engagement for Predictive Dialing, List Balancing and Segmentation, Built-in Compliance & IVR Voice Drops for proactive patient engagement.
Direct-broadcast satellite provider and over-the-top IPTV service, Sling TV, Dish also offers Dish Wireless & owns Boost Mobile.
Uses Acqueon’s Predictive/Progressive Dialing, Agentless IVR Voice Drops & Built-in Compliance for proactive customer communications.
Affiliated w/ Mount Sinai Health System, BHC is a licensed 464 bed, full-service community teaching hospital in NYC.
Uses Acqueon for proactive patient engagement & campaigns (voice + digital) for Appt. Reminders, Follow-ups, Recent Discharge, Well Care & Health Screenings.
DBS Bank, a multinational banking and financial services company and a frontrunner in digital transformation trusts Acqueon.
Cigna, a leading provider of medical, dental, disability, life, and accident insurance products and services trusts Acqueon.
The Royal Bank of Scotland, a major retail and commercial bank in the UK trusts Acqueon.
Capital One the bank specializing in credit cards, auto loans, banking, and savings accounts trusts Acqueon.
McKesson, the pharmaceuticals and medical supplies distribution company trusts Acqueon.
People expect convenient, easy & personal interaction