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Conversational Engagement

Don’t let engagement become your blind spot

Conversational Engagement

Engage customers, their way!

Consumers expect to be contacted at the right time and in the right channel. And they no longer tolerate that you don’t know where they stand with your brand.

  • Right Time
  • Right channel
  • Full context
  • Empathy
Engage customers, their way!

Conversational Engagement

Omnichannel engagement and intelligent workflows. Combined.

Omnichannel
Engagement

Omnichannel Engagement

Intelligent
Outreach

Intelligent Outreach

Smart
Workflow

Smart Workflow

Acqueon Software Suite

A comprehensive engagement suite for sales, service, and collections running on the cloud contact center platform of your choice

Omnichannel Campaign Management

Engage customers using voice, 2-way text/messaging, and email

Enable trust with privacy compliance and mutual identity verification

Customer Data Platform

Segment campaigns and make AI predictions using a rich data model

Optimize campaign execution with analytics and AI

Agent Desktops and Connectors

Empower agents with rich contexts and intelligent workflows

Multi-platform telephony, CRM, and EHR connectors

Trusted by leading brands, healthcare, and public institutions

Companies across industries use Acqueon to maximize the potential of every customer conversation

DBS Bank

DBS Bank, a multinational banking and financial services company and a frontrunner in digital transformation trusts Acqueon.

www.dbs.com
Cigna

Cigna, a leading provider of medical, dental, disability, life, and accident insurance products and services trusts Acqueon.

www.cigna.com
Royal Bank of Scotland (RBS)

The Royal Bank of Scotland, a major retail and commercial bank in the UK trusts Acqueon.

www.rbs.com
Capital One

Capital One the bank specializing in credit cards, auto loans, banking, and savings accounts trusts Acqueon.

www.capitalone.com
McKesson

McKesson, the pharmaceuticals and medical supplies distribution company trusts Acqueon.

www.mckesson.com

Conversational Engagement improves your business performance

+15-18%

Agent Productivity

+7-10%

Right Party Contact

+50-60%

Regulatory Compliance

+25-30%

Campaign Effectiveness

Acqueon