Conversational Intelligence Platform

Proactive customer engagement for Sales, Service & Collections

Omnichannel Conversational Engagement

Engage customers THEIR way!

People expect convenient, easy & personal interaction

  • Right Time
  • Right channel
  • Full context
  • Empathy
Engage customers, their way!

Conversational Engagement

Proactive, omni-channel customer engagement & ai-powered workflows. Combined.

Omnichannel
Engagement

Omnichannel Engagement

Intelligent
Outreach

Intelligent Outreach

Smart
Workflow

Smart Workflow

Acqueon Engagement Cloud

Enable proactive customer engagement for Sales, Service & Collections. Just add to your preferred Contact Center software then watch as Contact Center results & KPIs transform.

Omnichannel Campaign Management

Engage customers using voice, 2-way text/messaging, and email

Enable trust with privacy compliance and mutual identity verification

Customer Data Platform

Segment campaigns and make AI predictions using a rich data model

Optimize campaign execution with analytics and AI

Agent Desktops and Connectors

Empower agents with rich contexts and intelligent workflows

Multi-platform telephony, CRM, and EHR connectors

Trusted by the most respected names across industries

Acqueon maximizes the potential of every customer & patient conversation

US Bank

One of the largest banks in the U.S.— specializes in Retail & Enterprise Banking and Mortgage & Payment Processing Services.

Uses Acqueon Engagement for outbound Collections & Service campaigns w/ built-in Compliance suite and Acqueon's Agent Desktop for inbound.

Toyota Financial Services

TFS offers auto-sales financing & credit cards plus retail sales of corporate bonds, investment trusts & insurance.

Uses Acqueon to simplify customer engagement for Sales, Collections & outbound workflow automation for onboarding & loyalty campaigns.

Geisinger

Geisinger Health System serves 500K+ patients across the Northeastern U.S., operating 11 hospitals plus clinical care facilities & pharmacies.

Uses Acqueon Engagement for Predictive Dialing, List Balancing and Segmentation, Built-in Compliance & IVR Voice Drops for proactive patient engagement.

Dish Network

Direct-broadcast satellite provider and over-the-top IPTV service, Sling TV, Dish also offers Dish Wireless & owns Boost Mobile.

Uses Acqueon's Predictive/Progressive Dialing, Agentless IVR Voice Drops & Built-in Compliance for proactive customer communications.

The Brooklyn Hospital Center

Affiliated w/ Mount Sinai Health System, BHC is a licensed 464 bed, full-service community teaching hospital in NYC.

Uses Acqueon for proactive patient engagement & campaigns (voice + digital) for Appt. Reminders, Follow-ups, Recent Discharge, Well Care & Health Screenings.

Homepoint

A leading mortgage originator and servicer, Homepoint keeps their customers front and center during the entire home-buying and home-ownership experience.

Uses Acqueon for outbound customer outreach & sales w/ predictive campaign pacing.

DBS Bank

DBS Bank, a multinational banking and financial services company and a frontrunner in digital transformation trusts Acqueon.

Cigna

Cigna, a leading provider of medical, dental, disability, life, and accident insurance products and services trusts Acqueon.

Royal Bank of Scotland (RBS)

The Royal Bank of Scotland, a major retail and commercial bank in the UK trusts Acqueon.

Capital One

Capital One the bank specializing in credit cards, auto loans, banking, and savings accounts trusts Acqueon.

McKesson

McKesson, the pharmaceuticals and medical supplies distribution company trusts Acqueon.

Conversational Engagement improves your business performance

+15-18%

Agent Productivity

+7-10%

Right Party Contact

+50-60%

Regulatory Compliance

+25-30%

Campaign Effectiveness

Acqueon