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AcqueonEngagement Cloud

Cloud-based omni-channel outbound engagement platform

Acqueon is an Advanced Technology Partner for Amazon Web Services

In the age of digital, scaling sky-high

customer expectations may sound like rocket science!

  • Prioritising right leads to align contact strategies with business objectives

  • High cost of ownership to implement proactive customer engagement

  • Hyper-competitive marketplace with bigger players

Is there a way to gain competitive differentiation while creating meaningful experiences?

Acqueon Engagement Cloud is the future

of customer engagement; scalable and easy to set up

  • Natively integrates with Amazon connect to provide outbound voice dialer
  • Offers omni-channel proactive engagements across voice and digital channels
  • Provides real-time customer segmentation and prioritization capabilities
  • Built-in connectors with popular CRM platforms

How can you benefit from it?

  • Comprehensive view of campaign performance and metrics

  • Ensure agent productivity with the Amazon CCP integration

  • Optimal campaign performance with dialer pacing modes

  • Configure and activate multiple business outcomes for each campaign to meet business requirements

What makes Acqueon Engagement Cloud unique?

  • Built-in voice dialer with multiple pacing modes like preview, progressive and predictive

  • Bi-directional customer engagement through preferred channels

  • Implement communication enable business process - pre and post call

  • AI-based customer lead prioritization and contact strategy engine

Learn more about Amazon Connect and how the simple to use cloud-based Contact center can benefit your business
Connect Acqueon Engagement Cloud with your Amazon Connect instance.
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