Acqueon - AWS webinar: implementing AI in the contact center Register
Staying on hold with the contact center
is a thing of the past.
The long queue of disloyalty
Rising service delivery costs
Inability to handle peak loads
Purposeful and well-timed callbacks can be a goldmine of positive experiences.
Reach customers whenever they want you to
- Offers multimedia callback options at the convenience of customers
- Reduces heavy inbound call volume
What makes Acqueon Engagement Callback Manager unique?
Web-integration for callback options
Different callback options for different segments
Real-time queue positions, even after disconnection
Reserve agents before reaching out to customers
Don’t allow crucial leads to lose their way because of long queues
Schedule a free demo
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