Acqueon Engagement forAmazon Connect

Cloud-based omnichannel outbound engagement platform for Amazon Connect

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Acqueon is an Advanced Technology Partner for Amazon Web Services

In the age of digital, scaling sky-high

customer expectations may sound like rocket science!

Prioritising right leads to align contact strategies with business objectives
High cost of ownership to implement proactive customer engagement
Hyper-competitive marketplace with bigger players

Is there a way to gain competitive differentiation while creating meaningful experiences?

Customer Engagement Software that is scalable and easy to set up

Natively integrates with Amazon connect to provide outbound voice dialer
Offers omnichannel proactive engagements across voice and digital channels
Provides real-time customer segmentation and prioritization capabilities
Built-in connectors with popular CRM platforms

How can you benefit from it?

Comprehensive view of campaign performance and metrics
Ensure agent productivity with the Amazon CCP integration
Optimal campaign performance with dialer pacing modes
Configure and activate multiple business outcomes for each campaign to meet business requirements

What makes Acqueon Engagement for Amazon Connect unique?

Built-in voice dialer with multiple pacing modes like preview, progressive and predictive
Bi-directional customer engagement through preferred channels
Implement communication enable business process - pre and post call
AI-based customer lead prioritization and contact strategy engine

Learn more about Amazon Connect and how the simple to use cloud-based Contact center can benefit your business

Connect Acqueon Engagement for Amazon Connect instance.

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Redefine the future of proactive customer engagement

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