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Acqueon Engagement forNICE inContact

Multichannel campaign manager for NICE inContact CXone

Acqueon Engagement is available on NICE inContact CXexchange

In the age of digital, scaling sky-high

customer expectations may sound like rocket science!

  • Prioritising right leads to align contact strategies with business objectives

  • High cost of ownership to implement proactive customer engagement

  • Hyper-competitive marketplace with bigger players

Is there a way to gain competitive differentiation while creating meaningful experiences?

Leverage Proactive Engagement to create great experiences

  • Native integration with NICE inContact CXone Personal Connection
  • Offers omni-channel proactive engagements across voice and digital channels
  • Provides real-time customer segmentation and prioritization capabilities
  • Built-in connectors with popular CRM platforms

How can you benefit from it?

  • Comprehensive view of campaign performance and metrics

  • Ensure agent productivity with NICE inContact CXone integration

  • Optimal campaign performance with dialer pacing modes

  • Configure and activate multiple business outcomes for each campaign to meet business requirements

What makes Acqueon Engagement for NICE inContact unique?

  • Adds advanced campaign management capabilities to NICE inContact CXone Personal Connection

  • Bi-directional customer engagement through preferred channels

  • Implement communication enable business process - pre and post call

  • AI-based customer lead prioritization and contact strategy engine

Redefine the future of proactive customer engagement

Schedule a free demo

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