Job Title:

SQL Database Administrator

Reference Code: RRF004082

Location: Chennai

Function: Support and Delivery

Positions: 1

Job Description:

  • Manage SQL Server databases which are hosted in AWS Cloud.
  • Configure and maintain database servers and processes.
  • Monitor system’s health and performance.
  • Ensure high levels of performance, availability, sustainability and security.
  • Analyze, solve, and correct issues in real time.
  • Provide suggestions for solutions.
  • Refine and automate regular processes, track issues, and document changes!
  • Assist developers with query tuning and schema refinement.
  • Provide support for critical production systems.
  • Perform scheduled maintenance and support release deployment activities after hours.
  • Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members.
  • Likely travel for up to 25%

Key Skills:

  • 5+ years MS SQL Server Administration experience required.
  • Experience with Performance Tuning and Optimization (PTO), using native monitoring & troubleshooting tools.
  • Experience with backups, restores and recovery models.
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options for SQL Server.
  • Experience working with Windows server, including Active Directory.
  • Experience working with deploying SQL DB in cloud platforms (AWS, Azure, etc.)
  • Experience working with dedicated / shared RDS.
  • Excellent written and verbal communication
  • Flexible, team player, “get-it-done” personality.
  • Ability to organize and plan work independently.
  • Ability to work in a rapidly changing environment.
  • Ability to multi-task and context-switch effectively between different activities and teams
  • MCTS, MCITP, and/or MVP certifications a plus
  • Experience working with one or more Contact Center software suites such as Cisco UCCE, Amazon Connect, Twilio, Avaya, Nice InContact or Genesys
  • Previous experience with outbound contact center products is a plus.

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