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AcqueonCommand Center

Unified monitoring for contact center and cloud (communication) infrastructure

Resolving incidents after they

impact your customers - is already too late.

  • Operational and technical breakdowns impact customer experience

  • There is no single console to monitor and predict system failures

  • Most monitoring systems are not designed for the contact center

Is there a way to solve contact center outages before they occur?

Unified Monitoring of everything that matters in a contact center

  • Track and monitor performance; predict incidents before outages
  • Optimize resources with unified management and autonomous ticketing

How can you benefit from it?

  • Create custom dashboards based on your unique needs

  • Get a bird’s eye view on all contact center components

  • Pre-built monitors for common parameters

  • Real-time performance insights at your fingertips

What makes Acqueon Command Center unique?

  • Democratizes data for anywhere, anytime access

  • Powered by over 7500-man-hours of experience

  • Exclusively designed for CC and UC systems

  • Advanced visualization for faster analysis

admin-console

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Improving specific KPIs and parameters can be easily said and done

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