In a world plagued by robocalling and fraudsters, Acqueon Identity enables consumers and brands to mutually authenticate each other by leveraging mobile phones and apps. The results? Better, trusted conversations.
Leveraging smartphones for faster verification
Combine your mobile device and apps for increased security and faster verification
Leverage the biometric capabilities of your smartphone: pin code, phone thumbprint, or facial recognition
Combine them with the secured connection of your mobile app
Enable mutual verification between your brand and your customer
Reduce fraud for incoming calls
Use on-device biometric recognition for a quick, automatic, and seamless verification experience to authenticate your customers
Use the secured connection of your mobile app for the transparent identification of callers
Discontinue the use of customer security question prompts
Remove friction from the authentication process
Boost Right Party Contact with branded notifications
Send branded messages to notify your customers before calling them
Use your mobile app to add an extra layer of verification
Customers can take your call or choose to call you back later
Differentiate from robocalls to increase Right Party Contact by 10x
Uniquely designed to empower your agents
Customer authentication is performed transparently before the agent receives the call
Remove agent exposure to any sensitive information
Streamline the authentication process for a better experience