Acqueon AiQ Automated Call Summarization that redefines agent productivity
Highly effective, more productive agents & more "at bats"— that’s the not-so-secret recipe of successful contact centers. Get serious about improving agent performance and contact center ROI; get automated post-call notes.
Smarter Agents,Lower Costs,Real-Deal Revenue Outcomes
Getting new agents productive quickly (and quickly converting them to top performers) is a priority for modern contact centers in every industry— healthcare to banking to travel & hospitality. That’s why AI-powered Real-Time Conversational Intelligence has become critical.
Get to Know Real-Time Agent Guidance
Answer your customer’s questions, problem-solve & address objections in real-time. Real-Time Agent Guidance empowers agents, bringing instant answers to customer questions, objections & concerns right into their desktop screen. It’s the cornerstone of 5-star customer experiences, smarter agents & contact center efficiency.
What Happens When You Start Using AI-Powered Agent Guidance & Call Summarization?
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Increase in Conversions
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Increase in CSAT
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Faster Ramp Time
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Reduction in Avg. Handle Time per Call
Want to improve the results of Collections campaigns?
Discover AiQ for CollectionsIf you’re thinking Real-Time Conversational Intelligence sounds too good to be true… think again.
It’s the magic sauce of contact center ROI and proven to make every agent a top performer.