Handle After-Call Work in Seconds with Call Summarization
Convert every interaction into an accurate call summary and get automated post-call notes – in seconds. Unlock instant insights from every conversation with Acqueon Summarize.
Say Goodbye to Manual Notetaking,
Focus on Your Customers Instead
No more wasting time taking notes during customer interactions. Deliver an exceptional customer experience every time without scrambling to jot down important information or putting customers on hold. Acqueon Summarize captures the entire conversation and conveniently generates post-call notes right in the agent workspace.
Enhance Agent Performance with Call Recaps
Improve sales, collection, and service agent and team performance with actionable insights from every conversation. Save time and drive productivity by automatically summarizing all key conversation points, including Call Reason, Call Outcome, Next Steps, Objections, and more. Dive into call details with a full summary of the call transcript—and ditch time-consuming call playbacks.
Coach Your Team — Faster
Easily identify coaching opportunities with automated post-call summaries. Now, team leaders and managers have all call details right at their fingertips. Wave goodbye to reading entire transcripts, while making the call review process more efficient than ever.
Here’s what happens when you use call summarization:
0 %
Increase in CSAT
0 sec
Decrease in AHT per call