can be outrageously complex and time-consuming.
Excessive dependency on technology staff
Multiple disparate administration interfaces
Complicated and time-consuming processes
Access all day-to-day UC and CC admin tools in one place
Configure agents, skills, attributes, voicemail, wrap-up codes, teams, and campaigns in one interface
Agility to perform complex administration tasks with limited technical skills
Native integration with Cisco CC and UC applications
Agile and simple - designed for non-technical users
Remote and web-based - anywhere, anytime access
Secure, scalable, and adaptive to any business need
The Acqueon Unified Admin Datasheet