Acqueon CRM Connectors pack all telephony and agent state controls into the CRM desktop. The Acqueon exclusive widget design lets you customize your layout and insert custom action buttons.
Acqueon 2-way CRM integration lets you click-to-dial or search-and-dial. Screen pop can be programmable for each call flow using a no-code application. Wrap-up and After-Call-Work are fully customizable and can be automated.