Add omnichannel campaign management and predictive dialing to Amazon Connect. Turn Amazon Connect into a complete inbound and outbound contact center solution with the addition of proactive engagement and multichannel campaigns.
Easily create your campaigns
With only a few clicks, quickly upload data from multiple sources, applications, and files into a ready-to-use customer data model
Data onboarding includes duplicate record resolution, data aggregation, and scrubbing
Enrich customer information with telephony dispositions and business outcomes
Segment and create campaigns on-the-fly with no IT support required
