Proactively connect with customers at scale and cost-effectively using Acqueon’s outbound campaign management and orchestration solutions. Add our advanced outbound capabilities and campaign management to Avaya contact center including campaign management, notification, reminders & callback.
With just a few clicks, quickly upload data from multiple sources, applications, and files into our ready-to-use customer data model:
Acqueon Engagement integrates with Avaya Proactive Outreach Manager to enable preview, predictive, and agentless calling campaigns. You can:
Build multi-touch, omni-channel sequences for your inbound and outbound sales and collections activities:
Acqueon also supports debt collection and customer recovery workflows.
For Avaya’s contact center users in healthcare, Acqueon’s Epic EHR Connector transforms the contact center into a best-in-class digital patient engagement environment.
Acqueon’s integration with Epic EHR is certified by Epic’s AppOrchard marketplace and optimizes the entire patient journey and revenue cycle management processes. Capabilities of our Epic Connector for Avaya include:
Acqueon software runs in the cloud and integrates with Avaya POM so you can leverage the convenience and modern functionality of a cloud contact center solution. Our cloud-based conversational engagement and outbound campaign management solutions enable safe, secure, scalable and outcome-driven interactions and outreach with patients and customers.