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Support

At Acqueon, we consider our clients as partners rather than mere customers and go the extra mile to ensure that contact center solutions are deployed to their total satisfaction.

Software and Support Services Team

Acqueon's software and support services team has unique industry and product integration expertise. In addition to providing troubleshooting and rapid resolution of technical issues, our specialists help deliver enhancements and product upgrades quickly and efficiently.

30-day Warranty Support

During this period, we provide comprehensive support for implementation and maintenance and respond to issues.

Extended Maintenance Plans

Beyond the 30-day warranty period, partners/customers can opt for one of the extended maintenance support plans.

For more information, please write to support@acqueon.com

Global Software Support (GSS)

GSS is a customer support and service desk portal deployed by Acqueon as part of its global support plan. It is designed to help you effectively track, resolve, and report on issues that affect your business and customers, resulting in improved efficiencies, reduced costs, and higher quality service.

Acqueon Care Portal