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AcqueoniAssist Survey Manager

The big picture of customer satisfaction through accurate and detailed insights

If you are unaware of how customers feel,

you lose the ability to improve their experience.

  • Mismanaged feedback system

  • Long-winding buiness processes

  • Deteriorating agent productivity

Collecting precise customer feedback requires a power-packed product.

Unearth valuable customer insights with

Acqueon iAssist Survey Manager

  • Identifies customer pain points to keep them from repeating
  • Increases brand experience

How can you benefit from it?

  • Increase productivity of the contact center

  • Quickly identify the gaps in agent training

  • Provide inputs to improve service quality

  • Define business groups for both inbound and outbound

What makes Acqueon iAssist Survey Manager unique?

  • Personalized UI with drag-and-drop option

  • Step-by-step survey configuration wizard

  • Seamless integration with CTI to collect agent IDs

  • Capability to record voice-based messages

admin-console

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No more customer dissatisfaction over routine processes

Schedule a free demo

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