Acqueon Identity increases dramatically right party contact and outreach performance.
SAN JOSE, CALIF. | Jun 24, 2020 | Source: PRWEB
Acqueon, a leading conversational engagement software company, today introduced Acqueon Identity, a breakthrough solution enabling brands and consumers to authenticate each other. Acqueon Identity leverages components of Journey’s innovative Trusted Identity technology and uses smartphone onboard biometrics, facial recognition, and existing mobile apps combined with any enterprise offboard biometrics to enable trusted communications with consumers. The software, together with Acqueon Engagement, dramatically improves Right Party Contact rates and the performance of outbound campaigns. Acqueon Identity addresses the growing issue of unauthorized and robot calls with over 10,000 claims reported weekly to the FTC. The solution can also be used to authenticate incoming calls to contact centers and reduce fraud.
“Customer outreach is a top priority for enterprises looking to re-engage their customers after weeks of distancing. Mutual verification is a powerful way to enable trusted communications and increase the performance of their outreach efforts.”
– Ashish Koul, CEO, Acqueon Technologies Inc.
“We are thrilled to partner with Acqueon on our mission to simplify the creation of trusted digital relationships between a business and its customers. Our partnership with Acqueon is exciting because we were able to combine our software seamlessly to help enterprises make steep improvements in the performance of their outbound campaigns.”
– Brett Shockley, CEO and Co-Founder of Journey.