Salesforce veteran joins Acqueon as the company moves into its next growth phase.
SAN JOSE, CALIF. | Jan 05, 2022 | Source: PRWEB
Acqueon, a leading conversational engagement software company, today announced it has appointed Patrick Beyries Chief Product Officer for the company. Since 2005, Acqueon has been innovating proactive customer engagement with platform-agnostic software that connects Contact Center as a Service (CCaaS), Conversational AI, and Communication Platform as a Service (CPaaS), leveraging all three for better communication with customers and better distribution of work to agents and associates. The company’s software orchestrates multi-channel, multi-touch outreach for sales, service, collections, and loyalty development.
In this newly created position, Beyries will collaborate closely with the product team, customers, partners, and industry experts to define the future of customer engagement and drive the execution of Acqueon’s vision. Beyries comes from SaaS-leader Salesforce where he spent over a decade leading product teams, product strategy and was instrumental in growing the Salesforce Service Cloud product, the largest product at Salesforce, to over $6B in recurring revenue.
“I am thrilled to have Patrick join Acqueon. His domain expertise and track record will be critical to propel us through our next stage of growth.”
– Ashish Koul, CEO, Acqueon Technologies Inc.
“I am excited at Acqueon’s unique positioning and immense market opportunity. I am inspired to join the company and the leadership team on their mission to transform customer engagement.”
– Patrick Beyries, Chief Product Officer.
Acqueon’s Conversational Intelligence platform enables proactive revenue generation and service for customer-centric companies by orchestrating omni-channel campaigns across voice, messaging & email channels. The platform, Acqueon Engagement Cloud, offers an advanced Campaign Manager powered by deep Conversational Intelligence capabilities and a rich Customer Engagement Data Platform. Using statistical and predictive models, as well as intelligent workflows, Acqueon helps enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200+ customers and 110,000 agents, across industries, to increase sales, drive proactive service, improve collections, and establish customer loyalty. For more information, go to https://www.acqueon.com or follow us at https://www.linkedin.com/company/acqueon